:root {
  --ink-900: #111827; --ink-700: #374151; --ink-500: #6b7280; --ink-400: #9ca3af; --ink-300: #d1d5db;
  --ink-200: #e5e7eb; --ink-100: #f0f1f4; --ink-50: #f7f8fa;
  --teal: #0e9f9a; --teal-50: #e6f7f6; --teal-100: #c9efec; --cyan-50: #e8f6fb; --cyan-700: #0b6c8c;
  --blue: #2445d6; --blue-50: #eef1fd; --violet: #6d3fd8; --violet-50: #f3effd; --violet-100: #e3d9fb;
  --amber: #b45309; --amber-50: #fff8e6; --amber-100: #fde9b8; --red: #d0342c; --red-50: #fdeeed;
  --green: #12805c; --green-50: #e7f6ef;
  --brand: linear-gradient(135deg, #3ee0a6 0%, #19b8d8 100%);
  --mono: "JetBrains Mono", ui-monospace, monospace;
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; background: #0b1020; overflow: hidden; }
body { font-family: "Inter", "Noto Sans JP", system-ui, sans-serif; color: var(--ink-900); -webkit-font-smoothing: antialiased; }
button { font: inherit; cursor: pointer; border: 0; background: none; color: inherit; }
#viewport { position: fixed; inset: 0; display: grid; place-items: center; }
#stage {
  position: relative; width: 1920px; height: 1080px; background: var(--ink-50); overflow: hidden;
  display: grid; grid-template-columns: 272px 1fr; grid-template-rows: 64px 1fr 60px; transform-origin: center center;
}

/* ── top bar ── */
#topbar { grid-column: 1 / 3; display: flex; align-items: center; gap: 20px; padding: 0 24px; background: #fff; border-bottom: 1px solid var(--ink-200); }
.brand { display: flex; align-items: center; gap: 12px; }
.nt-mark { width: 36px; height: 36px; border-radius: 10px; background: var(--brand); color: #04222a; font-weight: 800; font-size: 15px; display: grid; place-items: center; letter-spacing: -.5px; }
.brand-co { font-size: 11px; font-weight: 700; letter-spacing: .14em; color: var(--ink-500); line-height: 1; }
.brand-name { font-size: 19px; font-weight: 800; letter-spacing: -.3px; line-height: 1.2; }
.brand-name small { font-size: 13px; font-weight: 600; color: var(--teal); margin-left: 4px; }
.brand-sep { width: 1px; height: 30px; background: var(--ink-200); }
.search { margin-left: 18px; width: 440px; display: flex; align-items: center; gap: 10px; padding: 9px 14px; border: 1px solid var(--ink-200); border-radius: 10px; background: var(--ink-50); color: var(--ink-400); font-size: 14px; }
.search input { border: 0; outline: 0; background: transparent; font: inherit; width: 100%; color: var(--ink-900); }
.demo-chip { font-size: 12px; font-weight: 700; color: var(--amber); background: var(--amber-50); border: 1px solid var(--amber-100); padding: 4px 10px; border-radius: 99px; }
.roles { margin-left: auto; display: flex; gap: 4px; padding: 4px; background: var(--ink-100); border-radius: 12px; }
.roles button { padding: 7px 16px; border-radius: 9px; font-size: 14px; font-weight: 600; color: var(--ink-500); }
.roles button.on { background: var(--ink-900); color: #fff; }
.user { font-size: 14px; font-weight: 700; display: flex; align-items: center; gap: 8px; }
.avatar { width: 32px; height: 32px; border-radius: 50%; background: var(--ink-200); display: grid; place-items: center; font-size: 13px; font-weight: 700; color: var(--ink-700); }

/* ── sidebar ── */
#sidebar { background: #fff; border-right: 1px solid var(--ink-200); padding: 20px 16px; display: flex; flex-direction: column; gap: 4px; overflow: hidden; }
.nav-sec { font-size: 12px; font-weight: 700; color: var(--ink-400); margin: 18px 10px 6px; letter-spacing: .04em; }
.nav { display: flex; align-items: center; gap: 12px; padding: 10px 12px; border-radius: 12px; font-size: 15px; font-weight: 600; color: var(--ink-700); text-align: left; width: 100%; }
.nav:hover { background: var(--ink-50); }
.nav.on { background: var(--ink-900); color: #fff; }
.nav.disabled { color: var(--ink-300); cursor: default; }
.nav.disabled:hover { background: none; }
.nav .ghost { width: 28px; height: 28px; border-radius: 8px; border: 1.5px dashed var(--ink-200); }
.nav .count { margin-left: auto; min-width: 22px; height: 22px; border-radius: 11px; background: var(--amber-100); color: var(--amber); font-size: 12px; font-weight: 800; display: grid; place-items: center; }
.mark { flex: none; width: 30px; height: 30px; border-radius: 8px; background: var(--brand); color: #04323a; font-size: 11px; font-weight: 800; display: grid; place-items: center; letter-spacing: -.3px; }
.mark.lg { width: 44px; height: 44px; border-radius: 12px; font-size: 14px; }
.side-foot { margin-top: auto; font-size: 12px; color: var(--ink-400); line-height: 1.8; padding: 0 10px; }
.side-foot b { color: var(--ink-500); font-weight: 600; }

/* ── main ── */
#main { overflow: hidden; padding: 24px 32px 20px; position: relative; }
.page { height: 100%; display: flex; flex-direction: column; gap: 16px; animation: fade .35s ease; }
@keyframes fade { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
.page-head { display: flex; align-items: center; gap: 14px; }
.page-head h1 { margin: 0; font-size: 26px; font-weight: 800; letter-spacing: -.4px; }
.page-head p { margin: 2px 0 0; font-size: 14px; color: var(--ink-500); }
.page-head .right { margin-left: auto; display: flex; gap: 8px; align-items: center; }
.card { background: #fff; border: 1px solid var(--ink-200); border-radius: 16px; display: flex; flex-direction: column; min-height: 0; }
.card-h { display: flex; align-items: center; gap: 10px; padding: 14px 20px; border-bottom: 1px solid var(--ink-100); font-size: 16px; font-weight: 700; }
.card-h .right { margin-left: auto; display: flex; gap: 8px; align-items: center; font-weight: 500; }
.card-b { padding: 16px 20px; min-height: 0; }
.scroll { overflow-y: auto; scrollbar-width: thin; }
.muted { color: var(--ink-400); font-size: 13px; }
.pill { display: inline-flex; align-items: center; gap: 4px; padding: 3px 10px; border-radius: 99px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.pill.gray { background: var(--ink-100); color: var(--ink-500); }
.pill.teal { background: var(--teal-50); color: var(--teal); }
.pill.cyan { background: var(--cyan-50); color: var(--cyan-700); }
.pill.amber { background: var(--amber-50); color: var(--amber); }
.pill.red { background: var(--red-50); color: var(--red); }
.pill.green { background: var(--green-50); color: var(--green); }
.pill.violet { background: var(--violet-50); color: var(--violet); }
.pill.dark { background: var(--ink-900); color: #fff; }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; padding: 9px 18px; border-radius: 10px; font-size: 14px; font-weight: 700; border: 1px solid var(--ink-200); background: #fff; color: var(--ink-700); white-space: nowrap; }
.btn:hover { background: var(--ink-50); }
.btn.dark { background: var(--ink-900); color: #fff; border-color: var(--ink-900); }
.btn.blue { background: var(--blue); color: #fff; border-color: var(--blue); }
.btn.blue:hover { background: #1d38b5; }
.btn.amber { background: #d97706; color: #fff; border-color: #d97706; }
.btn.green { background: var(--green); color: #fff; border-color: var(--green); }
.btn.lg { padding: 14px 26px; font-size: 16px; border-radius: 12px; }
.btn.sm { padding: 5px 12px; font-size: 13px; border-radius: 8px; }
.btn[disabled] { opacity: .45; cursor: default; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; min-height: 0; flex: 1; }
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 12px; font-weight: 700; color: var(--ink-400); padding: 10px 12px; border-bottom: 1px solid var(--ink-100); }
td { padding: 12px; font-size: 14px; border-bottom: 1px solid var(--ink-100); }
tr:last-child td { border-bottom: 0; }
.mono { font-family: var(--mono); font-size: 13px; }

/* ── home ── */
.home-grid { display: grid; grid-template-columns: 1fr 600px; gap: 16px; flex: 1; min-height: 0; }
.col { display: flex; flex-direction: column; gap: 16px; min-height: 0; }
.col.scroll > * { flex-shrink: 0; }
.col.scroll { padding-bottom: 4px; }
.pname { font-weight: 800; font-size: 15px; }
.pname small { font-weight: 500; color: var(--ink-400); font-size: 13px; margin-left: 6px; }
.agent-card { display: flex; gap: 16px; align-items: center; padding: 14px 16px; border: 1px solid var(--ink-200); border-radius: 14px; text-align: left; width: 100%; }
.agent-card:hover { border-color: var(--teal); background: #fcfffe; }
.agent-card h3 { margin: 0; font-size: 16px; font-weight: 800; }
.agent-card p { margin: 2px 0; font-size: 13px; color: var(--ink-500); }
.agent-card .stat { font-size: 13px; font-weight: 700; color: var(--ink-700); }
.ex { font-size: 11px; color: var(--ink-400); font-weight: 500; }
.loglist div { display: flex; gap: 14px; padding: 9px 0; font-size: 14px; border-bottom: 1px solid var(--ink-100); }
.loglist div:last-child { border: 0; }
.loglist .mono { color: var(--ink-400); }
.loglist b { white-space: nowrap; }
.pend { display: flex; align-items: center; gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--ink-100); font-size: 14px; }
.pend:last-child { border: 0; }

/* ── scribe ── */
.ptabs { display: flex; gap: 4px; padding: 4px; background: #fff; border: 1px solid var(--ink-200); border-radius: 14px; }
.ptabs button { padding: 8px 18px; border-radius: 10px; text-align: left; }
.ptabs b { display: block; font-size: 14px; }
.ptabs span { font-size: 11px; color: var(--ink-400); }
.ptabs .on { background: var(--ink-900); color: #fff; }
.ptabs .on span { color: var(--ink-300); }
.pbar { display: flex; align-items: center; gap: 14px; padding: 12px 20px; background: #fff; border: 1px solid var(--ink-200); border-radius: 14px; }
.pbar .info { font-size: 13px; color: var(--ink-500); }
.steps { margin-left: auto; display: flex; align-items: center; gap: 6px; }
.step { display: flex; align-items: center; gap: 7px; font-size: 13px; color: var(--ink-400); font-weight: 600; }
.step i { width: 22px; height: 22px; border-radius: 50%; background: var(--ink-100); display: grid; place-items: center; font-style: normal; font-size: 11px; font-weight: 800; }
.step.done i { background: var(--teal); color: #fff; }
.step.cur { color: var(--ink-900); }
.step.cur i { background: var(--ink-900); color: #fff; }
.step-line { width: 26px; height: 2px; background: var(--ink-200); }
.drop { flex: 1; margin: 20px; border: 2px dashed var(--ink-200); border-radius: 16px; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 16px; text-align: center; }
.drop .ico { width: 64px; height: 64px; border-radius: 18px; background: var(--teal-50); display: grid; place-items: center; font-size: 28px; color: var(--teal); }
.flow-list { display: flex; flex-direction: column; gap: 12px; padding: 20px; }
.flow-item { display: flex; gap: 14px; padding: 14px 16px; border-radius: 12px; border: 1px solid var(--ink-100); transition: all .3s; }
.flow-item i { flex: none; width: 28px; height: 28px; border-radius: 50%; background: var(--ink-100); display: grid; place-items: center; font-style: normal; font-weight: 800; font-size: 13px; color: var(--ink-500); }
.flow-item b { font-size: 15px; }
.flow-item p { margin: 2px 0 0; font-size: 13px; color: var(--ink-500); }
.flow-item.cur { border-color: var(--teal); background: var(--teal-50); }
.flow-item.cur i { background: var(--teal); color: #fff; }
.flow-item.done i { background: var(--ink-900); color: #fff; }
.progress { height: 8px; border-radius: 4px; background: var(--ink-100); overflow: hidden; }
.progress div { height: 100%; background: var(--brand); transition: width .25s linear; }
.rawtext { font-size: 15px; line-height: 2; color: var(--ink-700); background: var(--ink-50); border-radius: 12px; padding: 18px 20px; }
.rawtext del { color: var(--red); background: var(--red-50); text-decoration: line-through; padding: 0 3px; border-radius: 4px; }
.rawtext ins { text-decoration: none; color: var(--green); background: var(--green-50); font-weight: 700; padding: 0 3px; border-radius: 4px; margin-left: 4px; }
.rawtext mark { background: #ffe3e1; color: var(--red); font-weight: 700; padding: 0 3px; border-radius: 4px; }
.caret::after { content: "▍"; color: var(--teal); animation: blink 1s steps(1) infinite; }
@keyframes blink { 50% { opacity: 0; } }
.corr { display: flex; gap: 12px; padding: 14px 16px; border-radius: 12px; background: var(--cyan-50); border: 1px solid #bfe6f3; margin-bottom: 10px; font-size: 14px; }
.corr input { margin-top: 3px; width: 17px; height: 17px; accent-color: var(--ink-900); }
.corr .w { color: var(--red); text-decoration: line-through; }
.corr .r { color: var(--green); font-weight: 800; }
.corr p { margin: 4px 0 0; font-size: 12px; color: var(--ink-500); }
.player { display: flex; align-items: center; gap: 14px; padding: 12px 16px; border-radius: 14px; background: var(--ink-50); margin: 14px 18px 4px; }
.player .pp { width: 40px; height: 40px; border-radius: 50%; background: var(--ink-900); color: #fff; display: grid; place-items: center; font-size: 14px; flex: none; }
.wave { flex: 1; height: 40px; display: flex; align-items: center; gap: 2px; cursor: pointer; }
.wave span { flex: 1; background: var(--ink-300); border-radius: 2px; }
.wave span.p { background: var(--teal); }
.player .t { font-family: var(--mono); font-size: 13px; color: var(--ink-500); white-space: nowrap; }
.talk { display: flex; flex-direction: column; gap: 10px; padding: 14px 18px 18px; }
.bub { max-width: 82%; display: flex; flex-direction: column; gap: 3px; transition: transform .2s; }
.bub .who { font-size: 11px; color: var(--ink-400); font-weight: 700; display: flex; gap: 8px; align-items: center; }
.bub .who .mono { font-size: 11px; }
.bub .tx { padding: 11px 15px; border-radius: 14px; font-size: 15px; line-height: 1.7; transition: background .2s, box-shadow .2s; }
.bub.doctor .tx { background: var(--teal-50); border-top-left-radius: 4px; }
.bub.patient { align-self: flex-end; align-items: flex-end; }
.bub.patient .tx { background: var(--ink-100); border-top-right-radius: 4px; }
.bub.hl .tx { background: #fff3b0; box-shadow: 0 0 0 2px #f3c94a; }
.bub.speaking .tx { box-shadow: 0 0 0 2px var(--teal); }
.bub .cid { font-family: var(--mono); font-size: 10px; padding: 1px 5px; border-radius: 4px; background: var(--violet-50); color: var(--violet); }
.ftabs { display: flex; gap: 4px; }
.ftabs button { padding: 6px 14px; border-radius: 8px; font-size: 13px; font-weight: 700; color: var(--ink-500); }
.ftabs .on { background: var(--ink-900); color: #fff; }
.warn { display: flex; align-items: center; gap: 12px; padding: 11px 16px; border-radius: 10px; background: var(--amber-50); border: 1px solid var(--amber-100); color: var(--amber); font-size: 14px; font-weight: 600; margin-bottom: 12px; }
.warn .btn { margin-left: auto; }
.form { border: 1px solid var(--ink-200); border-radius: 12px; overflow: hidden; }
.frow { display: grid; grid-template-columns: 140px 1fr; border-bottom: 1px solid var(--ink-100); }
.frow:last-child { border: 0; }
.frow > b { padding: 13px 16px; font-size: 14px; background: var(--ink-50); border-right: 1px solid var(--ink-100); }
.frow > div { padding: 11px 16px; font-size: 15px; line-height: 1.75; }
.frow .sub { font-size: 11px; color: var(--ink-400); font-weight: 700; display: block; margin-top: 4px; }
.frow .empty { color: var(--ink-300); font-size: 14px; }
.frow.fill { animation: fill .6s ease; }
@keyframes fill { from { background: var(--teal-50); } to { background: transparent; } }
.ln { display: inline; }
.ln.hl { background: #fff3b0; border-radius: 4px; }
.ln .bad { background: #ffe3e1; color: var(--red); font-weight: 700; border-radius: 3px; padding: 0 2px; }
.ev { display: inline-flex; align-items: center; margin-left: 6px; padding: 1px 7px; border-radius: 6px; font-family: var(--mono); font-size: 11px; font-weight: 500; background: var(--teal-50); color: var(--teal); border: 1px solid var(--teal-100); vertical-align: 2px; }
.ev:hover { background: var(--teal); color: #fff; }
.ev.talk { background: var(--violet-50); color: var(--violet); border-color: var(--violet-100); font-family: inherit; }
.ev.talk:hover { background: var(--violet); color: #fff; }
.ev.emr { background: var(--cyan-50); color: var(--cyan-700); border-color: #bfe6f3; font-family: inherit; }
.ev.emr:hover { background: var(--cyan-700); color: #fff; }
.ev.on { background: var(--ink-900) !important; color: #fff !important; }
.safety { font-size: 13px; color: var(--ink-500); padding: 12px 18px; background: #fff; border: 1px solid var(--ink-200); border-radius: 12px; display: flex; gap: 10px; align-items: center; }
.safety b { color: var(--ink-900); white-space: nowrap; }
.done-banner { display: flex; align-items: center; gap: 12px; padding: 12px 16px; border-radius: 12px; background: var(--green-50); color: var(--green); font-weight: 700; font-size: 14px; }
.done-banner .btn { margin-left: auto; }
.rec { padding: 12px 14px; border: 1px solid var(--ink-200); border-radius: 12px; margin-bottom: 10px; transition: all .25s; }
.rec h4 { margin: 0 0 6px; font-size: 14px; display: flex; gap: 8px; align-items: center; }
.rec h4 .id { font-family: var(--mono); font-size: 11px; background: var(--cyan-50); color: var(--cyan-700); padding: 2px 6px; border-radius: 5px; }
.rec h4 .right { margin-left: auto; font-size: 11px; color: var(--ink-400); font-weight: 500; }
.rec pre { margin: 0; font-family: inherit; font-size: 13px; line-height: 1.7; color: var(--ink-700); white-space: pre-wrap; }
.rec pre mark { background: #fff3b0; }
.rec.hl { border-color: #f3c94a; box-shadow: 0 0 0 2px #f8dd7c; background: #fffdf2; }
.lab { width: 100%; font-size: 12px; }
.lab td { padding: 4px 6px; font-size: 12px; border: 0; }
.lab .H { color: var(--red); font-weight: 700; }
.lab .L { color: var(--blue); font-weight: 700; }
.cmp td { font-size: 14px; }
.cmp tr.bad td { background: var(--red-50); }
.cmp .lv { display: inline-block; padding: 2px 8px; border-radius: 6px; background: var(--ink-100); font-weight: 800; }
.cmp tr.bad .lv { background: #ffd2cf; color: var(--red); }
.cmp .ov { display: inline-block; padding: 2px 8px; border-radius: 6px; border: 1px solid var(--ink-200); font-weight: 800; }
.chips { display: flex; gap: 8px; flex-wrap: wrap; }
.abn { padding: 14px 16px; border-radius: 12px; background: var(--amber-50); border: 1px solid var(--amber-100); }
.abn .chip { padding: 4px 10px; border-radius: 8px; border: 1px solid var(--amber-100); background: #fff; font-size: 13px; font-weight: 600; }
.ai-box { border: 1px solid var(--violet-100); background: linear-gradient(180deg, #faf8ff 0%, #fff 100%); }
.ai-box .card-h { color: var(--violet); }
.ai-item { font-size: 15px; line-height: 1.75; padding: 6px 0; animation: fade .4s ease both; }
.ai-item b { color: var(--violet); margin-right: 8px; }
.ai-item.hl { background: #fff3b0; border-radius: 6px; }
.soap .frow > b { width: auto; text-align: center; font-size: 18px; color: var(--ink-500); }
.spinner { width: 18px; height: 18px; border-radius: 50%; border: 2.5px solid var(--ink-200); border-top-color: var(--teal); animation: spin .8s linear infinite; flex: none; }
@keyframes spin { to { transform: rotate(360deg); } }
.working { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 14px; flex: 1; color: var(--ink-500); font-size: 15px; }
.working .spinner { width: 34px; height: 34px; border-width: 3.5px; }
.cstep { display: flex; align-items: center; gap: 14px; padding: 14px 18px; border-radius: 12px; border: 1px solid var(--ink-200); background: #fff; }
.cstep i { width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; font-style: normal; font-weight: 800; font-size: 13px; background: var(--ink-100); color: var(--ink-500); flex: none; }
.cstep.ok i { background: var(--teal); color: #fff; }
.cstep b { font-size: 15px; }
.cstep p { margin: 0; font-size: 12px; color: var(--ink-500); }
.cstep .right { margin-left: auto; }

/* ── journey ── */
.jtabs { display: flex; gap: 4px; padding: 4px; background: #fff; border: 1px solid var(--ink-200); border-radius: 12px; align-self: flex-start; }
.jtabs button { padding: 8px 18px; border-radius: 9px; font-size: 14px; font-weight: 700; color: var(--ink-500); }
.jtabs .on { background: var(--ink-900); color: #fff; }
.plist { width: 300px; flex: none; }
.plist .it { padding: 11px 16px; border-bottom: 1px solid var(--ink-100); font-size: 13px; }
.plist .it b { font-size: 14px; margin-right: 8px; }
.plist .it.on { background: var(--blue-50); }
.timeline { position: relative; height: 92px; margin: 10px 10px 0; }
.timeline .bar { position: absolute; left: 0; right: 0; top: 26px; height: 6px; border-radius: 3px; background: var(--ink-100); }
.timeline .fillbar { position: absolute; left: 0; top: 26px; height: 6px; border-radius: 3px; background: var(--brand); }
.timeline .node { position: absolute; top: 0; transform: translateX(-50%); text-align: center; width: 120px; }
.timeline .node i { display: block; margin: 20px auto 8px; width: 18px; height: 18px; border-radius: 50%; background: #fff; border: 3px solid var(--ink-300); }
.timeline .node.done i { border-color: var(--teal); background: var(--teal); }
.timeline .node.now i { border-color: var(--blue); box-shadow: 0 0 0 6px rgba(36, 69, 214, .15); }
.timeline .node b { display: block; font-size: 13px; }
.timeline .node span { font-size: 11px; color: var(--ink-400); font-family: var(--mono); }
.kv { display: grid; grid-template-columns: 1fr 1fr; gap: 0 24px; }
.kv div { display: flex; justify-content: space-between; padding: 9px 0; border-bottom: 1px solid var(--ink-100); font-size: 14px; }
.kv span { color: var(--ink-500); }
.kv b.new { color: var(--blue); }
.kpi { padding: 18px 22px; }
.kpi span { font-size: 13px; color: var(--ink-500); }
.kpi b { display: block; font-size: 34px; font-weight: 800; letter-spacing: -1px; margin: 4px 0; }
.kpi small { font-size: 12px; color: var(--ink-400); }
.seg { display: inline-flex; border: 1px solid var(--ink-200); border-radius: 10px; overflow: hidden; background: #fff; }
.seg button { padding: 7px 16px; font-size: 14px; font-weight: 600; color: var(--ink-500); }
.seg .on { background: var(--blue); color: #fff; }
.late { color: #e8590c; font-weight: 800; text-align: right; }
.legend { display: flex; gap: 18px; font-size: 13px; color: var(--ink-500); }
.legend i { display: inline-block; width: 14px; height: 4px; border-radius: 2px; margin-right: 6px; vertical-align: 3px; }

/* ── knowledge ── */
.chat { flex: 1; display: flex; flex-direction: column; gap: 14px; padding: 20px; }
.qmsg { align-self: flex-end; max-width: 80%; background: var(--ink-900); color: #fff; padding: 11px 16px; border-radius: 14px; border-bottom-right-radius: 4px; font-size: 15px; animation: fade .3s ease; }
.amsg { max-width: 88%; border: 1px solid var(--ink-200); border-radius: 14px; border-top-left-radius: 4px; padding: 14px 18px; font-size: 15px; line-height: 1.85; animation: fade .3s ease; }
.amsg sup { display: inline-grid; place-items: center; width: 18px; height: 18px; border-radius: 50%; background: var(--teal); color: #fff; font-size: 10px; font-weight: 800; margin: 0 3px; vertical-align: 2px; cursor: pointer; }
.amsg .chips { margin-top: 10px; }
.amsg.refuse { background: var(--amber-50); border-color: var(--amber-100); }
.amsg.refuse h4 { margin: 0 0 4px; color: var(--amber); font-size: 15px; }
.amsg.refuse p { margin: 0 0 10px; font-size: 13px; color: var(--amber); }
.thinking { display: flex; align-items: center; gap: 10px; font-size: 14px; color: var(--ink-500); padding: 6px 2px; }
.nextq { display: flex; gap: 8px; align-items: center; padding: 12px 20px 0; font-size: 13px; color: var(--ink-400); flex-wrap: wrap; }
.qchip { padding: 6px 14px; border-radius: 99px; border: 1px solid var(--ink-200); font-size: 13px; color: var(--ink-700); background: #fff; }
.qchip.first { border-color: #7dd3e8; background: var(--cyan-50); color: var(--cyan-700); font-weight: 700; }
.qchip:hover { border-color: var(--ink-500); }
.ask { display: flex; gap: 10px; padding: 12px 20px 18px; }
.ask input { flex: 1; padding: 11px 16px; border: 1px solid var(--ink-200); border-radius: 10px; font: inherit; font-size: 15px; outline: 0; }
.src { border: 1px solid var(--ink-200); border-radius: 12px; padding: 14px 16px; margin-bottom: 10px; animation: fade .35s ease both; }
.src h4 { margin: 0; font-size: 15px; display: flex; gap: 8px; align-items: center; }
.src h4 i { width: 22px; height: 22px; border-radius: 50%; background: var(--teal); color: #fff; font-style: normal; display: grid; place-items: center; font-size: 11px; }
.src .meta { font-size: 12px; color: var(--ink-400); margin: 3px 0 8px; }
.src p { margin: 0; font-size: 14px; line-height: 1.75; color: var(--ink-700); }
.src p mark { background: var(--teal-50); box-shadow: inset 0 -2px 0 var(--teal-100); color: var(--ink-900); }
.src.old { background: var(--ink-50); border-style: dashed; opacity: .75; }
.src.old h4, .src.old p { color: var(--ink-400); }
.src.pending { background: var(--amber-50); border-color: var(--amber-100); }
.src.pending h4 { color: var(--amber); }
.src.flash { box-shadow: 0 0 0 3px var(--teal-100); border-color: var(--teal); }

/* ── kb admin ── */
.principles { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.principles .card { padding: 18px 20px; }
.principles span { font-size: 12px; font-weight: 800; color: var(--teal); }
.principles b { display: block; font-size: 16px; margin: 4px 0; }
.principles p { margin: 0; font-size: 13px; color: var(--ink-500); line-height: 1.6; }
.approved-banner { display: flex; align-items: center; gap: 14px; padding: 14px 20px; border-radius: 14px; background: var(--green-50); border: 1px solid #b7e4cf; color: var(--green); font-weight: 700; font-size: 15px; animation: fade .3s ease; }
.approved-banner .btn { margin-left: auto; }
tr.superseded td { color: var(--ink-400); }

/* ── desk ── */
.desk-grid { display: grid; grid-template-columns: 430px 1fr; gap: 20px; flex: 1; min-height: 0; }
.phone-wrap { display: flex; flex-direction: column; align-items: center; gap: 8px; min-height: 0; }
.phone-wrap > span { font-size: 12px; color: var(--ink-400); }
.phone { width: 400px; flex: 1; min-height: 0; border: 12px solid #151a24; border-radius: 44px; background: #fff; display: flex; flex-direction: column; overflow: hidden; box-shadow: 0 24px 48px rgba(15, 23, 42, .18); }
.phone-h { display: flex; align-items: center; gap: 10px; padding: 18px 16px 12px; background: #0f1a2c; color: #fff; }
.phone-h b { font-size: 15px; }
.phone-h span { display: block; font-size: 11px; color: #9fb3c8; }
.topics { display: flex; gap: 6px; padding: 10px 12px; overflow: hidden; border-bottom: 1px solid var(--ink-100); }
.topics span { flex: none; font-size: 11px; padding: 4px 9px; border-radius: 99px; border: 1px solid var(--ink-200); color: var(--ink-500); }
.pchat { flex: 1; overflow-y: auto; padding: 14px; display: flex; flex-direction: column; gap: 10px; background: #f3f5f8; scrollbar-width: none; }
.pm { max-width: 82%; padding: 10px 13px; border-radius: 14px; font-size: 14px; line-height: 1.65; animation: fade .3s ease; }
.pm.me { align-self: flex-end; background: #1f2937; color: #fff; border-bottom-right-radius: 4px; }
.pm.ai { background: #fff; border: 1px solid var(--ink-200); border-bottom-left-radius: 4px; }
.pm.ai small { display: block; margin-top: 6px; font-size: 11px; color: var(--ink-400); }
.pm.agent { background: var(--green-50); border: 1px solid #b7e4cf; border-bottom-left-radius: 4px; }
.pm.agent small { display: block; font-size: 11px; color: var(--green); font-weight: 800; margin-bottom: 3px; }
.pm .btn { margin-top: 8px; }
.typing { align-self: flex-start; background: #fff; border: 1px solid var(--ink-200); border-radius: 14px; padding: 10px 14px; display: flex; gap: 4px; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--ink-300); animation: dot 1s infinite; }
.typing i:nth-child(2) { animation-delay: .15s; } .typing i:nth-child(3) { animation-delay: .3s; }
@keyframes dot { 50% { transform: translateY(-4px); background: var(--ink-500); } }
.pchips { display: flex; gap: 6px; padding: 10px 12px 0; flex-wrap: wrap; background: #fff; }
.pinput { display: flex; gap: 8px; padding: 10px 12px 14px; background: #fff; }
.pinput div { flex: 1; padding: 9px 14px; border-radius: 99px; background: var(--ink-100); font-size: 13px; color: var(--ink-400); }
.op { display: grid; grid-template-columns: 220px 1fr; min-height: 0; flex: 1; }
.queue { border-right: 1px solid var(--ink-100); padding: 10px; display: flex; flex-direction: column; gap: 6px; }
.queue div { padding: 10px 12px; border-radius: 10px; font-size: 13px; }
.queue div b { display: block; font-size: 14px; }
.queue div span { font-size: 11px; color: var(--ink-400); }
.queue .on { background: var(--ink-900); color: #fff; }
.queue .on span { color: var(--ink-300); }
.ticket { padding: 18px 22px; display: flex; flex-direction: column; gap: 12px; min-height: 0; }
.trow { display: grid; grid-template-columns: 90px 1fr; font-size: 14px; gap: 10px; }
.trow > span { color: var(--ink-400); }
.tlog { background: var(--ink-50); border-radius: 12px; padding: 12px 16px; font-size: 13px; line-height: 1.9; flex: 1; overflow-y: auto; }
.tlog b { margin-right: 8px; color: var(--teal); }
.tlog b.p { color: var(--ink-900); }
.tlog b.a { color: var(--green); }
.suggest { padding: 12px 16px; border-radius: 12px; background: var(--green-50); border: 1px solid #b7e4cf; font-size: 14px; text-align: left; line-height: 1.6; }
.suggest small { display: block; font-size: 11px; font-weight: 800; color: var(--green); margin-bottom: 3px; }
.stats { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; padding: 16px 20px; }
.stats div { background: var(--ink-50); border-radius: 12px; padding: 14px; text-align: center; }
.stats b { display: block; font-size: 30px; font-weight: 800; }
.stats span { font-size: 13px; color: var(--ink-500); }
.empty-op { flex: 1; display: grid; place-items: center; color: var(--ink-300); font-size: 15px; }

/* ── modal / toast / finale ── */
#modal { position: absolute; inset: 0; background: rgba(15, 23, 42, .45); display: none; place-items: center; z-index: 40; }
#modal.on { display: grid; }
.dialog { width: 860px; max-height: 860px; background: #fff; border-radius: 20px; display: flex; flex-direction: column; box-shadow: 0 30px 80px rgba(0, 0, 0, .3); animation: fade .25s ease; }
.dialog-h { padding: 22px 28px 14px; border-bottom: 1px solid var(--ink-100); }
.dialog-h h2 { margin: 0; font-size: 20px; }
.dialog-h p { margin: 4px 0 0; font-size: 13px; color: var(--ink-500); }
.dialog-b { padding: 16px 28px; overflow-y: auto; }
.dialog-f { padding: 16px 28px; border-top: 1px solid var(--ink-100); display: flex; justify-content: flex-end; gap: 10px; }
.regitem { display: flex; gap: 14px; padding: 12px 16px; border: 1px solid #c9d4fb; background: #f7f9ff; border-radius: 12px; margin-bottom: 8px; }
.regitem input { width: 18px; height: 18px; accent-color: var(--blue); margin-top: 2px; }
.regitem b { font-size: 15px; }
.regitem b em { font-style: normal; color: var(--blue); margin-left: 10px; }
.regitem p { margin: 2px 0 0; font-size: 12px; color: var(--ink-500); }
#toast { position: absolute; left: 50%; top: 84px; transform: translate(-50%, -20px); opacity: 0; background: var(--ink-900); color: #fff; padding: 12px 22px; border-radius: 12px; font-size: 15px; font-weight: 600; z-index: 60; transition: all .3s; pointer-events: none; }
#toast.on { opacity: 1; transform: translate(-50%, 0); }
#finale { position: absolute; inset: 0 0 60px 0; background: radial-gradient(1200px 700px at 30% 20%, #10305a 0%, #0b1020 60%); color: #fff; z-index: 45; display: none; flex-direction: column; align-items: center; justify-content: center; gap: 36px; }
#finale.on { display: flex; animation: fade .6s ease; }
#finale .eyebrow { font-size: 16px; letter-spacing: .3em; color: #6ee7c8; font-weight: 700; }
#finale h2 { margin: 0; font-size: 54px; font-weight: 800; letter-spacing: -1px; }
.promises { display: grid; grid-template-columns: repeat(3, 360px); gap: 24px; }
.promises div { padding: 28px; border-radius: 20px; background: rgba(255, 255, 255, .06); border: 1px solid rgba(255, 255, 255, .12); }
.promises b { display: block; font-size: 26px; margin-bottom: 8px; background: var(--brand); -webkit-background-clip: text; background-clip: text; color: transparent; }
.promises p { margin: 0; font-size: 15px; color: #c3cee0; line-height: 1.7; }
.cta { display: flex; align-items: center; gap: 18px; padding: 18px 28px; border-radius: 16px; background: #fff; color: var(--ink-900); font-size: 18px; font-weight: 700; }
.cta .nt-mark { width: 44px; height: 44px; font-size: 17px; }
.cta small { display: block; font-size: 13px; color: var(--ink-500); font-weight: 500; }

/* ── guide (展示会ツアー) ── */
#guide { grid-column: 1 / 3; background: #0b1020; color: #fff; display: flex; align-items: center; gap: 18px; padding: 0 20px; z-index: 50; }
.g-label { font-size: 11px; font-weight: 800; letter-spacing: .2em; color: #6ee7c8; white-space: nowrap; }
.g-steps { display: flex; gap: 6px; }
.g-steps button { width: 34px; height: 34px; border-radius: 10px; background: rgba(255, 255, 255, .08); color: #9fb0c8; font-weight: 800; font-size: 14px; }
.g-steps button.on { background: var(--brand); color: #04222a; }
.g-steps button.seen { color: #fff; }
.g-key { flex: 1; font-size: 19px; font-weight: 700; letter-spacing: -.2px; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
.g-key small { font-size: 13px; color: #8fa3bf; font-weight: 600; margin-right: 12px; }
.g-ctl { display: flex; gap: 8px; }
.g-ctl button { height: 38px; padding: 0 16px; border-radius: 10px; background: rgba(255, 255, 255, .1); font-size: 14px; font-weight: 700; color: #e6edf7; white-space: nowrap; }
.g-ctl button.on { background: #6ee7c8; color: #04222a; }
.g-ctl button.play { background: #fff; color: #0b1020; }

/* ── tour effects ── */
.spot { position: relative; z-index: 2; box-shadow: 0 0 0 3px #19b8d8, 0 0 0 9px rgba(25, 184, 216, .2) !important; border-radius: 14px; transition: box-shadow .3s; }
.tap { animation: tap .5s ease; }
@keyframes tap { 0% { transform: scale(1); } 40% { transform: scale(.94); filter: brightness(.9); } 100% { transform: scale(1); } }